At fitnovae, we are committed to getting your orders to you quickly and safely. Please read the details below to understand our shipping process.
1. Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
During peak seasons or promotional periods, processing may take slightly longer.
2. Shipping Methods & Costs
We offer various shipping options at checkout, including standard, express, and priority delivery.
Shipping costs are calculated based on your location, order size, and chosen shipping method.
3. Estimated Delivery Times
Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days
Priority Shipping: 1–3 business days
Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
4. Order Tracking
Once your order ships, you will receive a tracking number via email.
Use this tracking number to monitor your delivery status at any time.
5. Shipping Restrictions
We currently ship to [list countries or regions].
Some remote locations may incur additional shipping time or costs.
6. Lost or Damaged Packages
fitnovae is not responsible for packages lost or delayed by the carrier.
If your package is damaged during shipping, please contact our customer service immediately for assistance.
7. Contact Us
If you have any questions about your delivery or need assistance with shipping, contact us:
Email: support@fitnovae.com